Client Solutions Director
- Employer
- huumun
- Location
- Melbourne
- Salary
- Competitive
- Start date
- 24 May 2019
- Closing date
- 23 Jun 2019
View more
- Discipline
- Sales / Commercial
- Hours
- Full Time
- Contract Type
- Permanent
- Experience Level
- Experienced (non-manager)
Job Details
Client Solutions Director
Here at huumun, we believe in the power of the human touch in every technology.
We are one team of multi-disciplinary experts, specialising in UX, UI design, Scientific/Medical Communications, Data Analysis and Visualisation, project management and full-stack development.
Through close collaboration and agile methodologies, we create user centric digital experiences that empower users in the pharmaceutical and healthcare industries.
We are now offering an exciting opportunity for a Client Solutions Director to join our team and to drive digital excellence internally within huumun and externally with our clients, through a combination of business development and presales support, operational delivery, innovation and digital product and service development.
Key Responsibilities:
- Build and maintain effective working relationships with a range of stakeholders, understanding their needs and goals;
- Serve as a subject matter expert, advising, leading and driving digital solution engagements with clients
- Develop strategies to grow accounts with a strong focus on digital transformation projects
- Understand the intersection between technology, customers and business to grow revenue and cultivate business development opportunities;
- Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximize effectiveness
- Stay abreast of current and emerging digital trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives;
- Help identify products and services and work with relevant stakeholders to progress these opportunities through operational delivery to their conclusion.
- Represent the company's brand and values at all times
- Be a team player, with a focus on quality and adding value for Clients, ensuring successful project delivery within the company's values and operating framework
- Demonstrate a creative approach to digital solutions and problem solving
- Ensure effective, accurate communication amongst project delivery teams and Clients
Required:
- A strong knowledge of huumun's portfolio of products / services
- Ability to contribute to the development of bespoke software
- Desire to ensure technical and market knowledge is up to date and keep abreast of new developments, using trade press, websites and other sources as appropriate
- Ability to exploit knowledge of internal project management processes and software
- Willingness to develop digital & pharmaceutical industry knowledge
- Demonstrate potential to progress within the business
- Exemplify a passion for digital and engender this with the organisation.
- Excellent attention to detail
- Enthusiasm and tenacity
- Proven confidence and ability to manage relationships with clients
- Proven confidence and ability in communication skills - both written and verbal
- Ability to work effectively as part of a team
- Proactive and able to work on own initiative
- Intermediate Excel, Word, PowerPoint, and Outlook
Location Melbourne, Australia
Salary package Competitive
Due to the expected volume of applicants we may not be able to send you a personal response. We will notify you if you are progressed to the next stage.
Company
Find out more about working for our company
Brief Company Description;
Since 2003, we’ve helped the world’s leading life sciences companies
We reshape their sales, marketing and medical communications with smart digital technologies.
huumungrowth
We help clients deliver their growth plans through framework-driven strategy development, co-creation workshops and user research
huumunchannels
Our integrated digital programmes enhance customer engagement using web, email, eDetail and face-to-face channels
huumundata
We turn numbers into narratives: our data science and data visualization solutions – and deep medical knowledge – deliver transformational insights from your scientific and commercial data
huumuntouch
Insights from research give us a deep understanding of users’ needs. We combine these with UX design and creative thinking to produce intuitive and beautiful solutions that deliver results
huumunhealth
Our experienced medical team develops communications strategies and digital solutions to enhance scientific engagement between pharmaceutical representatives, healthcare professionals and their patients
huumuntech
Whether it’s an app, getting the best out of your Veeva environment, or an AR solution, we make technology work for you – through innovation, rapid prototyping, integration and training
Please visit our Careers Hub on Pharmiweb.Jobs:
- Website
- http://bit.ly/pw-huumun
- Mini-site
- huumun
- Telephone
- 0845 548 2020
- Location
-
Unit 7
The Courtyard
Eastern Road
Bracknell
Berkshire
RG12 2XB
United Kingdom
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