Customer Services Advisor - Curdworth
- Employer
- Page Personnel
- Location
- Birmingham, England
- Salary
- £17500 - £18500 per annum
- Closing date
- 7 Jan 2020
View more
- Sector
- Distribution & Logistics
- Contract Type
- Permanent
- Hours
- Full Time
- Job Type
- Occupational Health, Advisor
Job Details
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Exciting opportunity to join a well established, busy organisation based in Curdworth, permanent position as Customer Services Advisor
Client Details
My client is a privately-owned organisation who have built a reputation for reliability and quality of service over the last 25 years.
Description
Due to growth, my client is looking to employ a Customer Services Advisor for their offices in Curdworth.
The Role:
Interact with customers on the phone and by email in a professional
Meet all customer needs and exceed expectations
Provide accurate information to resolve all queries and complaints.
Proactively seek solutions to problems, notifying Management when concerns arise.
Conduct basic administrative tasks such as photocopying and filing.
Log all contacts in our customer database system accurately.
Generate monthly, quarterly, annual reports for management
Profile
Requirements:
You will be adept at handling customers on the phone, and ideally will have a strong background in this area.
You will be an accurate administrator
Able to handle complaints
Organised
Good telephone manner
Good verbal and written communications skills
Able to work under pressure
Self-motivated and able to work as part of a team
This role would suit someone who enjoys being busy and likes speaking with customers on the phone.
Job Offer
Salary £17,500 - £18,500
Pension
To apply for this position please submit your current CV.
Company
Whether you’re looking to take your first step on the HR career ladder, or you’re seeking a fresh challenge in a new HR job - we’re here to help. Our specialist consultants know the HR market inside out and can help you to find the right role for your specific skills and requirements.
Here are just some of the job areas we specialise in:
- HR administrators
- HR officers
- HR assistants
- Payroll administrators
- HR advisors
- Learning & Development assistants
- Training administrators
- Organisational Development assistants
- Recruitment assistants
We recruit permanent, temporary and contract HR jobs.
If you’re looking for a new position or are thinking of changing jobs, here are some reasons to choose Page Personnel Human Resources:
- Dedicated, specialist consultants with strong industry knowledge
- The expertise and resources of our extensive global network
- A consultative approach to creating a successful placement
- Advice and support at every step of your job search
Contact:
Barney Stupples
Barneystupples@pagepersonnel.co.uk
01932 264 154
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