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Posted 18 May, 2019

Head of Resilience Risk HSBC UK

HSBC
Birmingham, United Kingdom Full-Time
Reference: 0000D1CY

Head of Resilience Risk Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and...

Head of Resilience Risk

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, financial crime and regulatory compliance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Head of Resilience Risk.

Resilience Risk is defined as: the ability to adapt operations to continue functioning, when - not if - circumstances change. Resilience Risk covers the following risk areas: Informatio n Security Risk ("ISR"); Systems, Data & Transaction Processing ("SDTP"); Corporate Security Risk ("CSR"); and, Third Party Risk ("TPR").

You will be the key interface between the HSBC UK ring fenced bank business and the newly established Risk Steward Function for Resilience Risk that directly supports the Group's Chief Risk Officers to exercise their responsibilities within HSBC, one of the world's largest banking and financial services organisations. The purpose of the Risk Steward function is to ensure that HSBC stays within its appetite for Resilience Risk, enabling over 250,000 colleagues across HSBC to deliver safe and secure services to all our customers, colleagues across the Group.

  • Defining and Setting, and communicating Risk Appetite with the GCOO and HSBC's four Global Businesses
  • Setting Group wide Policy necessary to deliver the desired Appetite
  • Overseeing the adoption of Standards, Processes, and Procedures by the Global Businesses and Global functions required to enact the Policy
  • Enforcing robust risk governance and ensuring all stakeholders have visibility of key risks that are outside of Appetite
  • Monitoring performance against Appetite and delivering challenge to the Global Businesses and Functions
  • Advise the Global Businesses in taking additional risk where there is Risk Appetite to do so
  • Reviewing the adequacy of Policy and updating as appropriate
  • Providing advice on control environment remediation where required

    Drawing on support from the core Risk Stewardship team, and your own stakeholder engagement and influencing skills, as well as partnering with other risk management teams across the first and second line within HSBC UK and its supporting global functions, you will deliver these objectives and fundamentally improve understanding and control of Resilience Risk across HSBC's UK ring fenced bank business.
Your role is particularly critical in the context of increased internal (e.g. HSBC Board) as well as external attention to identify, measure, evaluate, control and manage operational risk effectively and is a key component in our determination to adopt and enforce the highest standards in HSBC. It requires you to provide guidance and advice to key Senior Stakeholders including the HSBC UK Chief Operating Officer and product owners across HSBC's businesses within the UK. You will need to be able to challenge senior leaders on the control performance and escalate risk and issues appropriately and effectively.



In this role, you will:

  • Set and execute an engagement strategy to improve the understanding and control of Resilience Risk across the end-to-end transaction cycle
  • Work with the HSBC UK leadership and controls team to understand the end-to-end control environment for Resilience Risk across the suite of HSBC Products and Services in the UK ring fenced bank.
  • Report Monthly, on the health of the end-to-end control environment within HSBC's Products and Services in the UK ring fenced bank.
  • Partner with the Businesses and their supporting Functions to identify and assess new risks within the HSBC's Products and Services in the UK ring fenced bank and also opportunities for both control rationalisation, and reduction in control costs through opportunities to take more risk within appetite.
  • Role model a culture of commercial awareness in understanding and controlling risk.
  • Manage internal and external audit requirements for Resilience Risk within and across HSBC UK.


To be successful in this role you should meet the following requirements:

  • Previous experience in management of Resilience risk within a global organisation, working across cultures.
  • Ability to present complex issues confidently and concisely to Senior Executives, Non-Executive Directors and Regulators, using simple language and accommodating globally distributed stakeholders.
  • Comprehensive knowledge of the external environment (risk, regulatory, political, competitors etc.).
  • Outstanding relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior executives.
  • Practical experience of identifying and managing risk as part of major business transformation activities.


The base location for this role is HSBC UK HQ, 1CS, Birmingham

You'll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

Within HSBC certain roles are designated as Enhanced Vetting Roles. For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the Enhanced Vetting role, on an on-going basis. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an on-going basis.

This role has been designated as an Enhanced Vetting Role.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies

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This listing expired on 01 Jun. Applications are no longer accepted.

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