French Speaking Customer Service Exectutive
French Speaking Customer Service Executive 6 - Month fixed term contract Salary - up to £26,000 Per annum Conrad Finance are currently looking for an...
French Speaking Customer Service Executive 6 - Month fixed term contract
Salary - up to £26,000 Per annum
Conrad Finance are currently looking for an experienced French speaking Customer Service Executive to join their clients technical team based on the outskirts of Brentwood on a 6 month fixed term contract
The successful candidate will be fluent in French and the English language, will have previous experience in Customer Service along with clear communications skills.
Responsibilities:
*Provide an exceptional client experience in every interaction.
*Provide insightful advice and direct support to clients in need.
*Diagnoses of issues and provide resolution with teaching and guidance.
*Researches and resolves billing or payment issues.
*Making decisions on whether to escalate or how to address issues
*Make sure the client is happy to continue to utilise the program / services.
*Identifies and presents out of the box ideas and changes to other Customer Service Executives and Leaders that will ensure this program is second to none.
Skills:
*Confident over the phone or on video chat
*Comfortable with twitter, email, text, or any written form
*Knowledgeable and can demonstrate creative solutions
*Strong customer service, interpersonal and relationship-building skills
To find out more about this excellent opportunity please contact Stuart at Conrad Finance
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